All Episodes
Episodes
Avoiding Costly Legal Mistakes: Essential Risk Management For Federally Qualified Health Centers with Attorney Matt Stevens
Jill Steeley interviews Matt, Founder and CEO of Provider Legal and former FQHC in-house counsel, on managing critical risks that threaten health center budgets, including FTCA claims, cybersecurity, and employment...
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Inheriting a Team as a New Clinical Director: What to do First
Most clinical directors don’t get to build their team from scratch — they inherit habits, frustrations, and unwritten rules. If you’re a new medical or dental director trying to “make it work” with a team you didn’t...
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Why Your Health Center’s Brand Is Costing You Patients (And How to Fix It)
When Jill’s health center rebranded in 2015, brand recognition surged from 23% to 94% in just two years. They gained 1,000+ new patients annually and finally recruited providers after years of trying.
In this episode,...
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You Can't Out-Recruit a Broken Culture: Why Your Provider Recruitment Strategy Is Failing
Are you a clinical director spending every non-clinical moment reviewing resumes and conducting interviews, wondering why you can't fill those open provider positions? In this solo episode, Jill Steeley reveals an...
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Mastering Payer Negotiations: Insider Strategies from Both Sides of the Table
What if you could sit across the negotiation table from a commercial payer who's also been an FQHC CEO? In this revealing conversation, Jill Steeley interviews Justin Murgel, Senior VP of Provider Networks at Mountain...
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Discover Your Leadership Style and Break Through Your Career Ceiling
Feeling stuck in your healthcare leadership career? In this transformative solo episode, Jill Steeley introduces her framework of the four healthcare leadership styles and reveals why brilliant, capable leaders stay...
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Speed as Your Competitive Advantage: Reducing Patient Wait Times at Every Touchpoint
Patient satisfaction isn't just a nice-to-have anymore—it's make-or-break for retention, outcomes, and your competitive advantage. In this practical solo episode, Jill Steeley tackles one of the most powerful yet...
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The 5 Essential Pillars of Health Center Business Planning
Are you just copying last year's plan and calling it done? In this comprehensive solo episode, Jill Steeley breaks down the five essential pillars every health center needs in their annual business plan—whether your...
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Navigating ICE Raids: How FQHCs Can Protect Patients and Staff
In this critical episode, Jill Steeley sits down with Steve Weinman, owner of FQHC Associates and veteran of 40 years in community health, to discuss one of the most pressing challenges facing health centers today:...
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Courage Over Confidence: Working Through Fear as a Leader
Courage Over Confidence: Working Through Fear as a Leader
In this inaugural episode, Jill Steeley opens up about what almost stopped her from starting this podcast—fear. She shares her personal journey of overcoming...
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