All Episodes
Episodes
Straight from the Hill: What the NACHC P&I Forum Means for Your Health Center
Episode Overview
Steve Weinman just returned from his 40th National Association of Community Health Centers (NACHC) Policy and Issues Forum in Washington, D.C.—the largest policy and advocacy event in the community...
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From Surviving to Stable: How to Turn This Year’s Funding Into Long-Term Financial Health
Episode Overview
Short-term funding relief is here—but is your health center using it wisely? In this episode, Jill Steeley makes the case that the most dangerous thing a healthcare leader can do right now is mistake...
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Stop Waiting for Funding Certainty: The Business Model Shift You Need for 2026
What you'll learn in this episode:
Federal funding uncertainty isn't what's actually keeping your health center stuck—it's the business model you've built around it. In this episode, Jill challenges the narrative that...
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Transforming Healthcare Operations with AI: Real Solutions for Real Problems
Episode Overview
Healthcare is drowning in operational inefficiencies—sky-high no-show rates, unfilled last-minute cancellations, burned-out staff making endless phone calls, and communication gaps that cost money and...
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Recruitment Crisis 2026: Why 94% of Employees Stay When You Do This One Thing
Episode Description
Struggling to recruit and retain top talent at your health center? The solution isn't ping pong tables or pizza Fridays—it's professional development. In this episode, Jill Steeley breaks down why...
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$9K to $40K Monthly: How One Software Automatically Recovers Hidden Revenue for Health Centers
What if your health center is leaving $9,000 to $40,000 on the table every single month? In this episode, Jill Steeley sits down with Howard Archer, CEO of Fix Healthcare Technology, LLC, to discuss how RetroCAID is...
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Navigating the 2025 UDS Report - Changes, Mistakes, and Best Practices
Episode Overview
Join Jill Steely and UDS expert Steve Weinman as they break down everything you need to know about the 2025 UDS report submission. From the history of this critical reporting requirement to the latest...
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Avoiding Costly Legal Mistakes: Essential Risk Management For Federally Qualified Health Centers with Attorney Matt Stevens
In this enlightening episode, we engage with Attorney Matt Stevens to explore the vital topic of risk management within Federally Qualified Health Centers (FQHCs). Stevens, with his extensive background in healthcare...
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Inheriting a Team as a New Clinical Director: What to do First
Most clinical directors don’t get to build their team from scratch — they inherit habits, frustrations, and unwritten rules. If you’re a new medical or dental director trying to “make it work” with a team you didn’t...
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Why Your Health Center’s Brand Is Costing You Patients (And How to Fix It)
When Jill’s health center rebranded in 2015, brand recognition surged from 23% to 94% in just two years. They gained 1,000+ new patients annually and finally recruited providers after years of trying.
In this episode,...
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You Can't Out-Recruit a Broken Culture: Why Your Provider Recruitment Strategy Is Failing
Are you a clinical director spending every non-clinical moment reviewing resumes and conducting interviews, wondering why you can't fill those open provider positions? In this solo episode, Jill Steeley reveals an...
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Mastering Payer Negotiations: Insider Strategies from Both Sides of the Table
What if you could sit across the negotiation table from a commercial payer who's also been an FQHC CEO? In this revealing conversation, Jill Steeley interviews Justin Murgel, Senior VP of Provider Networks at Mountain...
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