All Episodes
Episodes
Speed as Your Competitive Advantage: Reducing Patient Wait Times at Every Touchpoint
Patient satisfaction isn't just a nice-to-have anymore—it's make-or-break for retention, outcomes, and your competitive advantage. In this practical solo episode, Jill Steeley tackles one of the most powerful yet...
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The 5 Essential Pillars of Health Center Business Planning
Are you just copying last year's plan and calling it done? In this comprehensive solo episode, Jill Steeley breaks down the five essential pillars every health center needs in their annual business plan—whether your...
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Navigating ICE Raids: How FQHCs Can Protect Patients and Staff
In this critical episode, Jill Steeley sits down with Steve Weinman, owner of FQHC Associates and veteran of 40 years in community health, to discuss one of the most pressing challenges facing health centers today:...
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Courage Over Confidence: Working Through Fear as a Leader
Courage Over Confidence: Working Through Fear as a LeaderIn this inaugural episode, Jill Steeley opens up about what almost stopped her from starting this podcast—fear. She shares her personal journey of overcoming...
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