The Instructors

The FQHC CEO Connect Bootcamp takes a different approach from programs like NACHC or your state PCA. While those programs typically focus on compliance and regulatory guidance, our Bootcamp emphasizes practical business strategies to build a financially sustainable FQHC. Led by experienced FQHC executives who’ve been in the trenches, we provide real-world insights and share innovative approaches that politically affiliated organizations often can’t.

Each month, you’ll participate in a live masterclass and two one-hour group coaching calls. There will also be optional homework to help you implement what you’ve learned. While live attendance is encouraged for the best experience, all sessions are recorded so you can catch up if you miss one.

Each participant’s results will depend on their unique health center and how quickly they choose to begin implementing the strategies. Many of the tools and frameworks we provide can be put into action during the program, allowing you to start seeing financial improvements right away.

Here are a few examples of strategies you’ll learn and how they can impact your bottom line:

• Improving Insurance Reimbursements: Using our proven negotiation frameworks, you’ll learn how to evaluate and renegotiate payer contracts to ensure you’re getting the best rates possible. For many health centers, small adjustments—such as ensuring you’re billing correctly for all covered services—can lead to immediate increases in revenue. With focused implementation during the program, you could begin seeing improved reimbursements within 3-6 months, adding tens of thousands of dollars annually to your bottom line.
• Reducing Operational Costs: You’ll learn how to identify and eliminate inefficiencies through strategies like LEAN management principles and staffing optimization models. For example, by refining your scheduling processes and adjusting staffing levels to actual patient demand, many FQHCs can save $50,000 to $150,000 annually while improving patient access and reducing burnout. These changes can be implemented within 2-3 months and yield savings immediately.
• Decreasing No-Show Rates: Missed appointments are a major source of lost revenue. You’ll get access to proven patient engagement strategies—like targeted outreach for high-risk patients and automated reminders—that can reduce no-shows by 10-20%. With focused action, you could start seeing improvements within 2-4 months, which can translate to $25,000 to $75,000 annually in recovered revenue.
• Diversifying Revenue Streams: You’ll receive a Revenue Diversification Blueprint to help you identify new services that align with your mission while attracting patients with private insurance. Implementing strategies like offering additional billable services (e.g., behavioral health integration or telehealth) could generate $100,000+ annually—with the first new revenue streams being feasible to launch within 3-6 months.

By applying these and other strategies during the Bootcamp, you can begin strengthening your financial position immediately and continue to see compounding benefits over time. Our goal is to give you the practical tools and frameworks to lead a health center that’s both mission-driven and financially sustainable.

The Bootcamp focuses on future-proofing your health center by diversifying revenue streams, optimizing operations, and improving financial sustainability. You’ll gain tools and frameworks to reduce dependency on federal grants while staying true to your mission, ensuring your health center thrives even during uncertain times.

Participants can expect to achieve tangible financial and operational improvements by implementing the strategies taught in the Bootcamp. These may include:

• Reducing Grant Dependency: Learn how to diversify your revenue streams and implement sustainable business models that can decrease reliance on federal funding over time.
• Increasing Insurance Reimbursements: Gain the tools to negotiate better payer contracts and optimize your billing processes, which can lead to higher reimbursement rates and more predictable revenue.
• Improving Patient Retention: Implement proven strategies to reduce no-show rates and enhance the patient experience, helping you retain more patients—including those with private insurance.
• Optimizing Operational Efficiency: Discover cost-saving measures like staffing optimization and LEAN management principles to reduce waste and improve resource allocation without compromising patient care.
• Strengthening Financial Sustainability: Identify new revenue-generating opportunities and cost-saving strategies that can improve your bottom line and provide greater financial stability.

While each health center is unique, participants who actively engage and implement these strategies during the program can expect to see measurable, lasting improvements in both financial performance and patient outcomes.